Privacy Policy

Fastrack Courier Services Inc. (“Fastrack”) is committed to the security of your information. This Privacy Policy helps you to understand how we ensure the security of your personal identifiable information, and our compliance with Republic Act No. 10173 (“Data Privacy Act of 2012”). fastrack.ph is a web-based booking courier services application.

Why do we collect or process your information?

Your personal identifiable information is any information from which the identity of the individual is apparent, or can be reasonably and directly ascertained.

Declaration of purpose: The personal information to be collected from you will be used specifically and only for purposes of pickup and delivery services.

What kind of information do we collect or process?

To ensure the correct and timely pickup and delivery of your parcel, Fastrack may need to collect the following personal identifiable information:

• Full name;
• Address;
• Names and other information concerning family members;
• Contact Number;

When you provide the above information, you assume sole responsibility for its accuracy and truthfulness. Fastrack, its affiliates, directors, officers, employees and agents or other related persons will not be responsible nor held liable for any inaccuracy in the personal information provided to us or through Fastrack.ph. We are likewise not liable for any injury or damage to any person or property due to any inaccurate or untruthful information.

How is your information collected?

Based on the module or features, information may be collected by Fastrack by your use of our site or application, Fastrack.ph. Fastrack may collect information that you provide when you create an account or fill in your information in any way in our site.

How do we use your information?

Your personal information will be used specifically and only pursuant to the Declaration of Purpose above.

How do we protect your information?

We ensure the security of your personal identifiable information in compliance with the Data Privacy Act. Fastrack also undertakes to comply with all notification requirements under the law in case of the unlikely event of a security breach. Our organization is also equipped with ensuring the security and privacy of your data. In addition, we protect your information through the current technology, such as use of regular and updated Malware Scanning, and encryption via Secure Socket Layer (“SSL”) technology.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information, unless we provide advance notice. This does not include third-party website hosting partners and other parties who assist us in operating our application, conducting our business, or serving our users, as long as those parties agree to keep your information confidential and subject to our accountability over said third-party service providers. Should you wish to know the identity of any of our third-party service provider/s, kindly send us an email request at: helpdesk@Fastrack.ph.

As provided by the Data Privacy Act, we may also process information, whether directly or through a third-party service provider, when necessary to:

• Comply with any law, regulation, or court order.
• Enforce our application or site policies, protect our rights, and protect the rights, property or safety of others;
• Protect your rights, property, and safety, or that of another person, or when you are not legally or physically able to express your consent prior to processing;
• Achieve the lawful and non-commercial objectives of public organizations and their associations, provided the conditions provided in the Data Privacy Act are met;
• Ensure medical treatment, to be carried out by a medical practitioner or a medical treatment institution, and an adequate level of protection of personal information is ensured; and
• Protect the lawful rights and interests of natural or legal persons in court proceedings, or the establishment or defense of legal claims, or when provided to government or public authority.

Contacting Us

Any changes to our Privacy Policy will be uploaded on this page.
If there are any questions regarding our Privacy Policy, you may reach us through our contact information below:

Fastrack Courier Services Inc.
7 R. J. Fernandez Street Brgy. Kabayanan,
San Juan City, 1552 Metro Manila, Philippines
Trunk line: (02) 485 7777

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